How to Reach Us
Call 1-503-389-4704 and tell us what the door is doing - or not doing. We're based at 9755 SW Commerce Cir in Wilsonville, and we take calls for jobs around that location and the surrounding area, including Sherwood, Canby, Aurora, Stafford, and Bull Mountain out to about 10 miles, with a smaller number of calls reaching further out toward Woodburn, Dundee, or Molalla depending on the day.
When you call, have the door's basic info ready: how many panels, whether it's a single or double, roughly how old it is, and what it's doing wrong. A photo helps more than a description - if you can text or email one before we arrive, we can often tell you on the phone whether it's a spring, a cable, or an opener board, and bring the right part the first time instead of guessing.
We don't do same-day guaranteed slots and we won't tell you one over the phone, but we'll give you a realistic window based on what's on the truck schedule that day.
The Work We Take On
Most of the houses we work on in this area were built somewhere between 1964 and 1997, with a lot of that stock dating to the late '70s. That matters for pricing: a lot of original torsion springs and openers from that era are long past their rated cycle count, and the track hardware on some of those doors isn't the same size as what's sold today, so a straight swap sometimes isn't straight.
We work on broken springs, cables, rollers, bent or off-track panels, opener repair and replacement, and full door replacement when the panels or frame are too far gone to patch. We quote both repair and replacement side by side when it's close, because on a door from the '70s or '80s, a new opener on an old door sometimes makes less sense than replacing both.
Winters here are cold enough that steel doors without a thermal break can stiffen up and bind on the track, and rollers that haven't been lubricated in a while tend to show it this time of year - that's a common call we take in this climate band.
Work We Turn Down
We don't quote a firm price over the phone for anything involving a bent track, a door that's come fully off its hinges, or damage where we can't see how the frame reacted - we need eyes on it. A phone estimate for those jobs is a guess, and we'd rather tell you that than give you a number we'll change on arrival.
We also won't push a repair on a door that's cheaper to replace outright. If the springs, rollers, and opener are all near the end of their life at once, patching one part just means you're back on the phone with us in a few months for the next one - we'll say so.
We don't carry every part for every door on the first visit. Custom panel colors, discontinued opener boards, and some older insulated glass inserts can mean a return trip once the part is in. We'll tell you up front if your door falls into that category instead of leaving it as a surprise.
Who You Are Dealing With
We're a garage door company working out of Wilsonville, Oregon, covering the Wilsonville area and the nearby towns within roughly a ten-to-fifteen mile radius. We don't have a flashy history to tell you - no decades-old founding story, no fleet count, no award shelf. What we can tell you is what we work on and what it usually costs to fix, and we'd rather spend the page space on that than on claims we can't back up.
The households we see range widely, and plenty of them are weighing a repair bill against the cost of a full door swap. We try to give you the real number for both so you can decide, not just the number that gets us in the driveway fastest.
If you want a quote, the fastest path is a call to 1-503-389-4704 with the make, age, and symptoms of your door, or a photo sent ahead of time.
Frequently asked questions
Can you give me an exact price over the phone?
For common jobs - broken spring, worn rollers, opener replacement - yes, once we know the door size and rough age. For bent tracks, off-track doors, or frame damage, we need to see it in person before quoting, because the real cost depends on what the frame did when the door came off.
Do you serve areas outside Wilsonville itself?
Yes. We regularly take calls from Sherwood, Canby, Aurora, Stafford, and Bull Mountain, and less often from towns further out like Woodburn, Dundee, or Molalla. Call and tell us your location and we'll let you know if it's in range that day.
My door is from the 1970s - is it worth repairing?
Sometimes. A lot of houses in this area were built between the mid-60s and late-90s, and original hardware from that stretch is often near or past its rated life. We'll quote repair and replacement side by side so you can see which actually makes sense for your door.
What information speeds up my quote?
The door's width (single or double), roughly how old it is, what it's doing wrong, and a photo if you can send one. That's usually enough for us to tell you whether it's a spring, cable, or opener issue before the truck shows up.